Maritime IT Services Management
Save time and money with a single point of contact for all your Ship Shore IT support needs.
eDOT ITSM offering is all about reducing IT support complexity, decreasing support costs and
establishing onboard IT management best practices, to ensure that the integrity and availability
of the vessel’s IT assets are preserved to support the day to day operations of the vessel.
Round the clock support for your Ships Servers, IT Networks and Security devices regardless of
manufacturer and location.
Our Services
Marine IT Solution Consulting
IT Network & Security Solutions
Systems and Software Support
Security Related Audits, including Third Party Audits
Managed Wi-Fi Solutions
IT & OT Asset Management and Tracking Tools
Key Features
- End to End System Integration Services
- License and patch management (OS and Software Application)
- Customizable support & escalation Levels (L1 to L3 support) as per Customer needs
- Online Customer Support Desk for call logging, incident reporting and monitoring
Elements of the eDOT Maritime ITSM
Simplifying the IT Support environment by streamlining multiple OEM and vendor contracts into a single channel management by eDOT, with the competence & experience to care for all your Information technology support needs.
Prevent downtime by running updated software & hardware, reduce operational risks and Maximize Business Continuity with our Proffesional Support services for your multi-vendor IT ecosystem.
Improve IT Systems availability and resolve issues quickly with proactive, reactive, onsite and remote support with Incident Reporting.
Systems
Network
Security
